SHIPPING

All orders are shipped from our warehouse in Byron Bay, NSW, Australia.
We deliver worldwide using trusted carriers such as Australia Post, UPS, DHL, Sendle, and other well-known international delivery services depending on your country.

Estimated Delivery Times

• Australia: 2–7 business days
• New Zealand: 5–10 business days
• USA & Canada: 7–14 business days
• Other international destinations: 10–20 business days

Delivery times may vary depending on your location and local customs procedures.
All orders come with a tracking number for your convenience.

Shipping Fees

Shipping costs are calculated at checkout based on the destination and parcel weight.
Orders within Australia may qualify for free delivery when the minimum purchase threshold is met (see homepage for details).

CUSTOMER SERVICE

For any questions about delivery, tracking, or returns, our customer care team is here to help.

📧 contact@jolipied.com
📞 +61 2 5550 9823
🕒 Monday to Friday – 9am to 5pm (AEST)